Agilence has been awarded a 2024 Silver Stevie® Award for Customer Service Department of the Year

The online jeweler's commitment to customer satisfaction earns Bizrate recognition yet again

PeopleKeep’s status as a Stevie® Award finalist makes it a five-time recipient of the award and comes at a time when PeopleKeep is combining with Remodel Health, which is known for its personalized and white-glove approach to customer service.

• AnyTech365 Offers a Unique AI ("Artificial Intelligence") Powered "One-Point" Solution for All Customer Information Technology ("IT") and Cybersecurity Needs.
• Transaction Values AnyTech365 at a $220 Million Enterprise Value.

Vivantio Unifies Four Product Tiers Into One All-Encompassing Service Management Platform

Amplity Health's Remote Engagement Center Is Named J.D. Power Certified for Providing "An Outstanding Customer Service Experience"

Company Receives Recognition as a Top Customer Service Department, Employer

This is the fifth year in a row the company has been presented with an award from this program.

Net Promotor Score Shows Excellence in Customer Service

WrkSpot welcomes new directors of sales to the organization, bringing more than a combined 30 years of experience to the executive team.

Marks the fifth consecutive year Adaptiva has been named a finalist in this award program.

Last week, TSplus announced the release of the latest version of Remote Support. Among the changes to improve the user experience, version 3 offers several features that will help computer maintenance services increase their productivity.

The new location is the 9th Take 5 Oil Change opened in East Tennessee.

Top B2B Buyer Engagement Platform Lifts Its Satisfaction Scores in Multiple G2 Categories

TSplus is thrilled to announce the release of Remote Support V3! It has been entirely redeveloped to deliver an upgraded User Experience, challenging the historical actors of the market such as TeamViewer and SupRemo. The developer hopes that this massive change will exceed customer expectations and help expand its market footprint.

Savvy Cleaner Levels up on Customer-Centric Culture With the Addition of Trina Hargett as Brand Strategist

AutoFlows™ significantly lowers professional services costs and time by leveraging generative no-code AI to autonomously discover automatable dialog paths, which the enterprise can deploy as virtual agents with desired containment outcomes.

iCXeed has its sights on disrupting the Business Process Outsourcing (BPO) industry, eliminating businesses' needs for traditional customer service and modernizing the brand experience to unlock customer value and accelerate digital growth.

A take on the current state of customer service by TreeNewal's president, David Gaona

Marking Agilence's Fifth Consecutive Customer Service Department of the Year Recognition

Vocodia today has announced that they have been named Top Florida Tech Startup 2022, by StartupCity, in appreciation of their relentless pursuit of excellence and innovation.

Amplity Health's Remote Engagement Center is Named J.D. Power Certified for Providing 'An Outstanding Customer Service Experience'

PermaPlate Furniture has created the industry's first furniture protection plan that provides coverage for accidental paint and grease stains. This partnership increases the level of appearance coverages that furniture retailers can offer their valued customers.

PermaPlate Furniture forms an innovative partnership with Stanley Steemer, which will enhance the overall warranty experience for furniture customers. This relationship will expand the service technician network and resolve stain-related claims quicker for warranty policyholders.

Gabtech Global invites your business into the future of Recruitment Process Outsourcing. Solve the uncertainty in the times of Pandemic, get access to new talent pools and ensure faster hires at much lower operational costs.

PermaPlate Furniture will be providing the most robust white-label protection plans for furniture retailers. The range of solutions will modernize the way customers buy protection plans and how furniture care issues are resolved.

Compsys, Inc. kicked off a second shift in early November for the first time since 2008, demonstrating growth and commitment to its customers.

The Contact Center firm announces its recent anniversary for one of its delivery centers in India.

The Officium team is making waves as innovators in the CX space.

US-based customer self-service automation software provider, VoicePort, acquires Montreal-based ISD Chatterbox

Another advancement in Aizan's quest to enhance their customers' ability to streamline and simplify their customer interactions

The company looks to expand its Work from Home hiring over the next 90 days.

Avolanta's partnership with Duck Creek allows carriers to leverage core administration system data to create an intelligent and proactive approach to customer engagement

The internet has evolved to be a forum where consumers evaluate products and services based on impressions and feedback from other like-minded consumers. TSplus wishes to strengthen its credibility by calling its numerous satisfied customers to share their positive experiences with the world and be that one gold nugget someone needs to give a go to its solutions.

Westlake PD Becomes First in Ohio to Implement Customer Experience Training Program

Workforce management solutions further deepen ServiceStack® capabilities.

timetoreply's email analytics enable customer-facing and sales teams to orchestrate better, faster customer experiences.

Boston-based Fintech Company Recognized for Excellence in Customer Service, Helps Small Business Customers Make It Through Pandemic