Keeping on Top of Customer Reviews With Eooro

Peninsula Plaza, Singapore, November 28, 2016 (Newswire.com) - When it comes to taking care of the online reputation of a company, one can never be too proactive. Research shows that 70% of customers trust the reviews left by previous clients, and people will read as many as 11 different reviews before making a decision. For a business, this could have a massive effect on both sales, as well as reputation, so Eooro is here to help to make managing all customer reviews a simple task.

Three Handy Tools

Signing up for an account with Eooro.com means access to three fantastic tools that will make it easy to manage an online reputation.

•    The App – Download and install it to any team member’s Android or iOS device so they can get a review from the customer directly.

•  The Widget – Displays reviews directly on a website for increased customer confidence and allows them to also easily add their reviews.

•    The Review Collector – Existing customer information is taken and each customer contacted individually to encourage them to leave a review on Eooro.com about a business.

One can create multiple users for the application, so members of staff can ask customers directly to write a review when they are in a store, office, warehouse, during a customer delivery or when out on site on a service call. It’s quick and easy and maximises the reviews received and one doesn't have to rely on the customer to have to remember to do it later.

The widget can be added to a website that will automatically display the latest reviews, showing customers what other consumers think about products or services as well as allowing them to simply click a button and add their review.

The cool thing though is the Review Collector. Using the names and email addresses from a database, Eooro.com will gather reviews, email customers directly and request that they write a review, saving a lot of time and effort.

A Simple And Reliable Service

The amount of time that one can save by automating the review request process will leave workers free to concentrate on other tasks and help a business grow. With online reviews playing a massive part in brand selection, being able to automate the process will let one be in full control of a reputation and brand management.

Check out www.eooro.com and see how a business can grow efficiently, as well as affordably.

Eooro
111 North Bridge Rd, #08-18
Peninsula Plaza
Singapore 179098
+447471903208

Source: Eooro