Ongage Teams Up With ResortSuite to Improve Hospitality Management

TEL AVIV, Israel, September 12, 2019 (Newswire.com) - ​Ongage is delighted to reveal their latest client, premier hospitality industry innovators ResortSuite. 

ResortSuite are the developers of innovative and unique hospitality management software solutions, which provide flexible and personalized solutions to common issues in this industry. ResortSuite has enabled some of the world’s most prestigious and renowned spas, hotels, resorts, and clubs to streamline their operations, deliver supreme guest experiences, improve multi-service property management, and increase revenue. 

ResortSuite delivers millions of emails per month through top-leading delivery vendor SparkPost, and work with a wide variety of hospitality brands, all catering to a diverse clientele. As such, it is vital for ResortSuite’s clients to be able to create highly customizable, precisely segmented and impeccably delivered itineraries. This is not something which many traditional email platforms provide, particularly not over the expansive range of distinct brands whom ResortSuite counts as clients. Ongage, with its plug-and-play connectivity to SparkPost and feature-rich dashboard, can provide everything that ResortSuite requires, across the entire spectrum of the brands using their software. 

Danny Tal (Ongage CRO) said: “Trying to fulfill the needs of lots of client brands using one system is nearly impossible. Luckily, Ongage is in a position to provide ResortSuite’s clients with a platform through which they can tailor their content to their own individual branding and customers, without losing the cohesiveness of ResortSuite’s software in the process.”

With ResortSuite and the brands they manage now able to access Ongage’s platform, vacationing customers across the ResortSuite network will receive the standard of communication with their hospitality vendors that they deserve. All communication will be completely customized to suit the needs of both the individual brand and the individual customer. Simultaneously, every ResortSuite brand will experience the streamlining and uptick in efficiency for both internal and external communications which Ongage’s intelligent, fully deliverable email system enables. 

Frank Pitsikalis (founder and CEO of ResortSuite) said of the decision to adopt Ongage’s system:
“We selected the Ongage platform as the ideal fit for our client needs to deliver timely and automated guest and member communications. The major benefit that Ongage provides uniquely to ResortSuite clients is the ability to create dynamic and custom formatted itineraries.  They have proven to be an outstanding partner and have made many rapid innovations based on our input. We look forward to a long and valuable relationship to build on the unique strengths of both of our solutions, to offer personalized, targeted and cost-effective marketing automation to our hotel, resort and club clients”

About Ongage (www.ongage.com)

Ongage is one of the world’s premier email marketing platforms, and a major driver in the email marketing revolution. Ongage’s innovative and intuitive dashboard enables email marketers to fully customize, personalize, segment and target email campaigns on a software-developer level, without the need for development skills. Users report vast increases in the performance of their email marketing and big improvements in the efficiency and effectiveness of their operations. 

About ResortSuite (www.resortsuite.com)

ResortSuite is a global leader in guest-centric hospitality management software solutions, designed to help streamline operations, increase revenue and deliver personalized guest experiences. Nearing two decades of serving luxury properties globally, including Omni Hotels & Resorts, Champneys, Miraval and Montage Hotels & Resorts, we provide a unique integration that offers guests a one-stop shop to book everything that a property has to offer. ResortSuite runs on an Oracle database and comprises modules for SPA, PMS, CLUB, GOLF, CATERING, RETAIL, SKI, CONCIERGE, and F&B.  ResortSuite GuestEX also combines our WEB, MOBILE and CONNECT technologies that allow guests to easily book their entire experience in real-time, 24/7 including room reservations, spa treatments, classes, activities, golf tee times, events and dining reservations through ResDiary.

Source: Ongage