Service Management 101 today announced the inclusion of the Universal Service Management Body of Knowledge (USMBOK™) series of publications in The Stationery Office's (TSO) International Best Practice Library.
Read MoreBestpracticeinstitute.org has released its best practice company audit along with the details of upcoming webinars for the month of Dec.2009.
The Institute is known as a community of leaders dedicated to sharing and pioneering methods of organizatio