call-center-software | Media Room

Press Release Oct 24, 2024

Ultatel Unveils AI Suite to Transform Business Communications

Ultatel introduces a suite of AI features to their cloud phone system and contact center software that enables businesses to improve operations and boost ROI. Read More

Press Release Oct 9, 2024

RingQ Launches Pioneering Cloud Call Center Solution With Integrated UC Features for US Enterprises

New RingQ solution brings agility, efficiency, and scalability to customer centric businesses across the United States. Read More

Press Release Feb 26, 2021

HoduSoft Announced Its HoduCC-Call & Contact Center Software Integration With Zendesk CRM

HoduSoft, a well-known VoIP (Voice over Internet Protocol) software provider has announced the Zendesk CRM integration with its HoduCC-Call Center Software. Read More

Press Release Mar 2, 2020

AVOXI Continues Global Expansion With New Virtual Number Coverage in Asia-Pacific

AVOXI's latest Asia-Pacific release includes virtual number coverage in several high-growth cities and the company's first mobile offering. Read More

Press Release Jul 9, 2019

AVOXI Launches Team Productivity Software - AVOXI Genius - a Cloud Contact Center Platform Integrated With Global Virtual Number Service

Businesses can set up the system in minutes and improve team performance through analytics and machine learning fueled applications Read More

Press Release Aug 28, 2017

Snapforce Mail - Integrated Webmail Client for CRM Userbase

Growing CRM Provider Snapforce Unveils Prodigy, Latest Version of Their CRM Software

Combining 108 New Features With the Telephony System That Gave Snapforce Its Initial Edge Read More

Press Release Jul 1, 2015

IVR Technology Group and Jacada Announce Partnership to Offer Visual IVR to IVR Tech Customers

IVRs can accept alphanumeric characters and send pictures to make support easier Read More

Press Release Jun 9, 2015

Jacada Visual IVR Now Available on the Interactive Intelligence MarketPlace

Jacada Joins Interactive Intelligence Global Alliance Program Read More

Press Release May 28, 2015

Jacada Awarded Additional Visual IVR Technology Patent

Jacada technologies prove unique intellectual property in the Visual IVR space with ‎multiple patents Read More

Press Release May 19, 2015

Jacada Releases Case Study on Agent Scripting for Priceline

Study reveals significant increase in call center performance and simplification of agent work Read More

Press Release May 11, 2015

Humanitarian Organization Utilizes Jacada Visual IVR to Enhance Nepal Disaster Relief Donations

Jacada Visual IVR provides easy to use means of raising funds via mobile device Read More

Press Release Jun 11, 2014

Drishti Announces the Launch of Ameyo Voice Plus to Improve the Audio Quality of Customer Contact Centers

Today, Drishti-soft Solutions, a contact center technology provider, announced the launch of their latest product; Ameyo VoicePlus. Ameyo VoicePlus improves the audio quality of a phone call by eliminating the disruptions faced in a contact center. Read More

Press Release Apr 30, 2014

Drishti Enters Into a Strategic Alliance with Brisnorth Communication Australia

Founded in 2007, Brisnorth Commander Pty Ltd trading as BRISNORTH COMMUNICATIONS is an Australian owned and operated Telecommunications Services Provider. Read More

Press Release Mar 22, 2014

Looking for a Class 5 Softswitch to Start a VoIP Telecom Company or Upgrade Your Existing System to a More Robust Solution

Class 5 Softswitch for Residential and Business Phone Service. This rugged solution can assist any organization maximize its Return on Investment (ROI). Read More

Press Release Feb 13, 2014

Drishti-Soft Initiates Training Program For Partners

The training enabled the partners to understand the product better so that they can match the features of Ameyo to the benefits the customers' experience post Ameyo deployment. Read More

Press Release Jan 30, 2014

AMEYO Powers Information And Communication Management For COMQUEST

Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. Read More

Press Release Oct 29, 2013

Drishti-Soft Solutions Among the Fastest Growing Technology Companies on the Deloitte Technology Fast 50 India 2013

AMEYO is the flagship solution from Drishti for complete CIM, designed to add value to the businesses and help them grow. Read More

Press Release Sep 10, 2013

KeySquare Call Center Chooses AMEYO To Boost International Processes

The company has expanded the range of its services, oftentimes going beyond the traditional definitions of a BPO. With its new corporate identity as KEYSQUARE Inc., the company is gunning to become a major force in the business development sector and Read More

Press Release Aug 27, 2013

IBS Upgrades from Repackaged Free Solution to Ameyo

Interactive Business Solution Pvt. Ltd. (IBS) provides outbound outsourced services to various clients. They combine expertise in skills and technology to deliver world-class business process outsourcing. Read More

Press Release Aug 19, 2013

Drishti-Soft Wins 2013 TMC Labs Innovation Award

Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications with presence in over 40 countries including key touch points in India, SAARC, Middle East, Africa and Asia-Pacific. Read More

Press Release Aug 12, 2013

AMEYO Drives Automation in Shake Contact Centers for Sales Campaigns

Shake Group Incorporated/Medulla is a contact center headquartered in Melbourne, Australia, and with a regional office in Manila, Philippines, optimizing the huge potential of the contact center markets in both Australia and Manila. Read More

Press Release Jul 30, 2013

Ameyo Gears Up to Take Customer Experience to the Next Level with WebRTC

Ameyo has been heralded by many industry leading bodies for its innovative capabilities, more recently winning IP Contact Center Technology, Product of the Year, and Innovation Awards. Read More

Press Release Jul 15, 2013

Inaya Facilities Management Streamlines Their Contact Center Processes with AMEYO

Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. With presence in over 40 countries including key touch points in India, SAARC, Middle East, Africa and Asia-Pacific. Read More

Press Release Jul 8, 2013

Direct Channel Simbatech Implements AMEYO Solution to Enhance Their Operations

Drishti's team ensured that the transition to the unified AMEYO solution from the hardware-based legacy platform was executed smoothly, and the reliability of AMEYO ensured there were no hassles. Read More

Press Release Jun 23, 2013

SolexPLUS Selects Ameyo as Its Technology Solution

Drishti's customers are benefited with dedicated 24/7 support and award winning products based on innovative methodologies. Read More

Press Release Jun 10, 2013

Drishti-Soft Highlights Presence in Middle East with Participation in MECC 2013

The growing CIM technology provider had earmarked the Middle East as one of the regions of great attention this year and showcased their Ameyo solution and how it catered to the needs of contact centers in the region. Read More

Press Release May 28, 2013

Drishti-Soft Receives a 2013 IP Contact Center Technology Pioneer Award from CUSTOMER Magazine

Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. Read More

Press Release May 13, 2013

GTM Teleshopping Boosts Agent Productivity with the Help of AMEYO

Provider of authentic health products, GTM Teleshopping, opts for AMEYO for efficient functioning Read More

Press Release May 6, 2013

AMEYO Facilitates Business Operations for Surevin

Drishti's AMEYO improves the overall business productivity for Surevin with features like IVR, ACD, Predictive Dialer Read More

Press Release Apr 29, 2013

Zealous Call Center Services Streamlines Their Business Process with AMEYO

AMEYO enhances and effectively manages calls for Zealous Call Center Services Pvt. Ltd. Read More

Press Release Apr 22, 2013

Drishti Broadens Its Expansion In The African Market By Joining Hands With Direct Channel Simbatech Kenya Ltd.

Ameyo becomes the technology-of-choice for the leading BPO services provider in Africa Read More

Press Release Apr 1, 2013

Fennec Technologies Espouse AMEYO As Their Start Up Solution

AMEYO caters to the business needs of Fennec Technologies and helps them offer quality services Read More

Press Release Mar 25, 2013

ReachOut Technosoft Services Pvt. Ltd. Chooses AMEYO As An Imperative Technology For Their Business Operations

AMEYO enhances and effectively manages calls for ReachOut Technosoft Services Pvt. Ltd Read More

Press Release Mar 18, 2013

Drishti's Contact Center Software AMEYO, Wins The Customer Product Of The Year 2012 Award From TMC

Drishti-Soft secures the Customer Product of the Year 2012 Award from TMC Read More

Press Release Feb 18, 2013

HRH Next Opts For AMEYO For Smooth Execution Of SIM Verification Project Entrusted By Idea

AMEYO streamlines business operations for one of the renowned BPOs the HRH NEXT Read More

Press Release Aug 17, 2012

Sytel Appoints Richard Compton in EMEA Expansion

Richard Compton comes to Sytel from Azzurri Communications to take on sales for EMEA and market research. Read More

Press Release Dec 6, 2011

Drishti and Africcs Partner to Present Ameyo to the Markets of Zimbabwe

Drishti-Soft and Africcs enter into a business communion to explore the emerging contact center markets of Zimbabwe. Read More

Press Release Nov 2, 2011

Ameyo Communication Suite Manages Interactions For Largest Financial Services Firm In Bangladesh

IDLC uses Ameyo Communication Suite to amplify their call management process. Read More

Press Release Oct 5, 2011

Useddialers.com To Release Its Newest Version Of Software

Useddialers.com is releasing its newest version of software since its last update in July. Read More

Press Release Aug 1, 2011

Ameyo Call Center Software to Power Outbound Calls For Selfinity BPO

Bangalore-based international call center Selfinity migrates to Ameyo platform for higher efficiency of calling processes. Read More

Press Release Jul 18, 2011

Jyothy Fabricare Choose Ameyo As The Call Center Technology For FabricSpa Venture

Ameyo call center software facilitates effective customer interactions' management for 'FabricSpa' centers of Jyothy Fabricare Services Limited across the country. Read More

Press Release Jul 12, 2011

Call Center Software For Mortgage Companies Empowers Businesses To Leverage Telemarketing Efforts

Offering today's most powerful and innovative hosted predictive dialing software, SafeSoft Solutions caters to the mortgage industry with its Mortgage Dialer software. Read More

Press Release Jul 12, 2011

Telemarketing Software Is An Effective Tool In 2012 Political Campaign Fundraising Efforts Says Safe

SafeSoft Solutions, a leading call center software vendor, highlights the Market Dialer, a Web-hosted system that can boost campaigns and fundraisers for the upcoming 2012 U.S. elections. Read More

Press Release Jul 12, 2011

Telemarketing Software Is An Effective Tool In 2012 Political Campaign Fundraising Efforts

SafeSoft Solutions, a leading call center software vendor, highlights the Market Dialer, a Web-hosted system that can boost campaigns and fundraisers for the upcoming 2012 U.S. elections. Read More

Press Release Mar 29, 2011

PRTA Australia Chooses Ameyo Contact Center Software for More Efficient Telemarketing Processes

Award-winning call center software Ameyo helps Australia based telemarketing company PRTA in adding more value and efficiency to their processes. Read More

Press Release Mar 22, 2011

Sytel and Teclan Reach Throughout South America with Intelbras

Intelbras releases Intelligence Contact Center™, a complete solution driven by Sytel technology. Read More

Press Release Jan 17, 2011

Drishti-Soft Launches Ameyo Chat 2.0

Drishti-Soft enables a smarter integration of live chat to your usual voice processes with Ameyo 2.0. Read More

Press Release Aug 11, 2010

Drishti-Soft launches Ameyosuite.com - a brand new product website

Ameyo IPCC - the multi-award winning IP-based call center solution from Drishti-Soft gets its very own website. The website presents all the advanced capabilities of Ameyo and illustrates the successes of the product. Read More

Press Release Jun 28, 2010

VPI's Analytics-Driven Quality Monitoring Software Wins Contact Center Technology Innovation of the Year Award at ContactCenterWorld's Top Ranking Performers Conference

VPI's Analytics-Driven Quality Monitoring Software Wins Contact Center Technology Innovation of the Year Award at ContactCenterWorld's Top Ranking Performers Conference Read More

Press Release Feb 5, 2010

LeadMaster Welcomes New CMO, Andy Brownell

LeadMaster - Sales Lead Management, Lead Tracking, Online CRM, Sales Automation and more... Read More

Press Release Jan 27, 2010

LeadMaster Introduces New Web Tracking Lead-Extreme

It's Like Having "Caller ID" for Website and Landing Pages Read More

Press Release Jan 12, 2010

Drishti redefines Contact Center Supervision and SLA monitoring with Ameyo

Drishti announced its new advanced contact center supervision and monitoring tool - a leap ahead in managing the productivity of call centers. Read More

Press Release Dec 21, 2009

Drishti becomes communication technology partner to WLCI

Drishti-Soft becomes communication technology partners to WLC India reinforcing their commitment to education industry. Read More

Press Release Nov 2, 2009

Sytel Provides Solution to Ofcom Clampdown

Sytel Limited is launching an initiative, with immediate effect, to protect call centre operations from falling foul of Ofcom's new proposals to increase fines for non-compliance with its outbound dialling rules to £2million. Read More