Tagged conversational-marketing

Press Release

Spectrm's New Report Uncovers Only 54% of CMOs Satisfied With 2023 Outcomes

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59% of Marketers Reveal Up to Half of Company Revenue Is Driven by Returning Customers, Spectrm's B2C Customer Retention Report Finds
Press Release

59% of Marketers Reveal Up to Half of Company Revenue Is Driven by Returning Customers, Spectrm's B2C Customer Retention Report Finds

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Press Release

Spectrm Secures $6.5 Million in Funding Led by 3TS Capital Partners to Accelerate Next-Gen Conversational AI Engagement Platform

Leading with Two Generative AI Patents Since 2020, Spectrm Commerce Messaging Has Grown 8x

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Spectrm State of Social Conversational Commerce 2023 Report Finds Consumers Spend More With Brands That Communicate on Messaging Apps
Press Release

Spectrm State of Social Conversational Commerce 2023 Report Finds Consumers Spend More With Brands That Communicate on Messaging Apps

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Press Release

Spectrm Report Finds 69% of Consumers More Likely to Buy From a Brand if WhatsApp Business Messaging Available

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Spectrm Releases 'State of B2C Conversational Marketing' Report
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Spectrm Releases 'State of B2C Conversational Marketing' Report

Findings highlight insights from over 400 marketers across the globe.

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Press Release

Spectrm Breaks Into New Era of Privacy-First Marketing With Recurring Notifications on Messenger

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Press Release

I-Comm Connect Launches TACTAL on the Drift App Store

TACTAL integrates with Drift to enable voice escalation directly through the chat window for an enhanced omnichannel experience.

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RapportBoost Awarded 'Most Innovative Product of the Year - Enterprise' by Best in Biz
Press Release

RapportBoost Awarded 'Most Innovative Product of the Year - Enterprise' by Best in Biz

Independent judges panel named RapportBoost's conversational analysis platform for chat one of the leading enterprise products for 2018, alongside NewVoiceMedia, Domo, Bold360ai and Pega

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RapportBoost, CX Accelerator and Comm100 to Lead Contact Center Innovation Webinar on Nov. 27 by Talkdesk
Press Release

RapportBoost, CX Accelerator and Comm100 to Lead Contact Center Innovation Webinar on Nov. 27 by Talkdesk

Event, sponsored by Talkdesk, to cover top priorities for contact centers on how to connect with customers, prospects via their preferred channels

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RapportBoost to Showcase New Chat Sales Boosting Platform at ICMI
Press Release

RapportBoost to Showcase New Chat Sales Boosting Platform at ICMI

Company to showcase new chat sales boosting SaaS product and celebrate inclusion of Heidi Rote with valued client Jenny Craig USA in the organization's 2018 "Movers & Shakers" list

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RapportBoost's CEO, Jenny Craig USA's Director of North America's Sales Center, to Co-Present Mitel-Sponsored Webinar on Turning Contact Centers Into Profit Centers Oct. 23
Press Release

RapportBoost's CEO, Jenny Craig USA's Director of North America's Sales Center, to Co-Present Mitel-Sponsored Webinar on Turning Contact Centers Into Profit Centers Oct. 23

Event, hosted by Customer Service Experience and sponsored by Mitel, designed to demonstrate the vision and leadership of Jenny Craig's corporate contact center and how live chat innovation drives financial and cultural success at one of nation's most respected health, wellness brands

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Press Release

RapportBoost to Lead Discussion Group and Exhibit at Customer Contact Week Austin on Oct. 10

Company CEO Tony Medrano to discuss how contact centers can leverage agent feedback, training platforms to drive agent performance, turn contact centers into profit centers

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Heidi Rote of Jenny Craig, RapportBoost.AI's Valued Client, Named Among This Year's ICMI's Movers and Shakers
Press Release

Heidi Rote of Jenny Craig, RapportBoost.AI's Valued Client, Named Among This Year's ICMI's Movers and Shakers

Award by the International Customer Management Institute recognizes trailblazers in the contact center and customer experience industries; Rote recognized for implementing Conversational Selling Analysis Platform by RapportBoost that helped her team double its live chat sales conversion rate

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RapportBoost.AI Completes First Summer Internship Program With Great Success
Press Release

RapportBoost.AI Completes First Summer Internship Program With Great Success

Highly selective technology start-up internship program designed to provide hands-on technology and entrepreneurial experience to top students in Los Angeles expands nationwide

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Press Release

RapportBoost Selected as Finalist for Best Tech Workplace for Diversity in Los Angeles for Second Year in a Row

Augmented Intelligence for Conversational Sales Company Honored as Best Tech Workplace for Diversity by Tech in Motion

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Warner Music, Parlophone Records and Eleven Mgmt. Partner With imperson to Launch a Multi-Platform Chatbot
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Warner Music, Parlophone Records and Eleven Mgmt. Partner With imperson to Launch a Multi-Platform Chatbot

The 'Free Murdoc' chatbot offers an immersive conversational experience on voice and text

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iAdvize Wins First Place in New England's French-American Business Awards
Press Release

iAdvize Wins First Place in New England's French-American Business Awards

The French American Chamber of Commerce, New England, awarded iAdvize the French-American Business Award.

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