Deep Blue Group of Companies Business Communication Specialists

Online, November 1, 2013 (Newswire.com) - About Us
Who are we?

We are Deep Blue Networks Ltd, an independent communication specialist offering a diverse range of products and services at highly competitive rates. Drawing on many years telecoms experience, our aim is to provide top quality service to the end user.

Our Mission

As telecoms specialists our mission is to provide excellent service to all our customers, how do we do this? Unlike many other providers, we don't hide behind controversial rolling contracts or surprise you with hidden charges. We don't use call centres or auto-menus.

Instead we focus on providing friendly, efficient customer support and transparent billing. Whether you are starting a business for the first time or are part of a multi-site Plc, we are able to provide a comprehensive range of products and services to fulfil the most demanding needs both today and in the future.

Our Objectives

• To work with all customers to identify their individual telecoms needs
• Identify the most suitable solutions to meet those needs while still being cost effective
• Provide the highest level of ongoing customer care and support

For full details of all the products and services we offer click the Products and Services tab, or, alternatively contact one of our friendly advisors on 0333 240 9100.

Company Information

Deep Blue Networks Ltd
Oakwood Park Business Centre,
Bishop Thornton,
Harrogate,
North Yorkshire,
HG3 3JN

Vat Registration Number: 852434137

Deep Blue Networks Ltd is a company registered in England and Wales with company number 5278956

Our Services

Drawing on our years of experience of helping companies move premises, we have developed our Relocating Service. This service is designed to provide all you need for a quick and easy transition from one site to another. Whether your business uses geographic or non-geographic numbers you can take the numbers with you, even if you are moving from one end of the country to the other.

Our project managers deal with all aspects of moving your telecoms, talking to you about your needs, carrying out site visits if needed and advising you on the best products and services for your company. We can install internal cabling and wiring and telephony systems if needed. We will keep you up to date with how everything is progressing and we can liaise with other tradesman on site.

Deep Blue's Relocating Service doesn't stop once your move is complete, we provide training on any new systems you may have to ensure you get the best from your equipment straight away and we are on hand to give you ongoing support with any queries or questions you may have. Our first line check facilities and experienced team of engineers mean that, should you have a fault, we can get you back up and running as soon as possible and if there is going to be a delay we have a range of measures, such as call divert, to keep your business operating.

Deep Blue offer 30 day terms on all invoices and one bill for all your telecom services, with the option of email billing available.

New Business

At Deep Blue we know that starting a new business can be a busy and stressful time which is why we have developed our New Business Service, giving you one less thing to worry about. With our New Business Service you get much more than just cost effective lines and calls. Our experienced team is on hand to project manage all aspects of your installation.

We don't believe in one size fits all solutions which is why the first thing we will do is talk to you, find out about you, your business and your needs. If needed we can also conduct site visits and, from there we can advise you on the perfect solution.

As well as keeping you up to date with how your install is going, we can also liaise and work with other tradesmen on site.

The service doesn't stop when your installation is finished. We will provide training on any systems that are installed so you can get the most from your facilities from the beginning and be on hand to give you continued support with any queries or questions you may have. Our first line check facilities and experienced team of engineers mean that, should you have a fault, we can get you back up and running as soon as possible and if there is going to be a delay we have a range of measures, such as call divert, to keep your business operating.

Deep Blue offer 30 day terms on all invoices and one bill for all your telecom services, with the option of email billing available.

We regularly review your service and can make recommendations on new products and services as your business grows and develops.

Established Business

At Deep Blue we don't believe in drawing people in with offers for 'New Customers only', instead we offer all our customers, new and existing, cost effective and dependable service for now and the future.

At Deep Blue, we regularly review our tariffs to ensure all our customers are getting the best deal possible. We can review how you are using your services and advise you on any new products that may be of interest to you, providing your business with the flexibility to continue growing. With all new systems, we offer full training to ensure you get the most from your product straight away.

Whether you need advice on accounts, new services, faults or just have a general query, there is one phone number and no menu to go through, just a member of our experienced and knowledgeable team ready to take your call. Our team of engineers are available for ongoing maintenance, upgrades and repairs.

Deep Blue offer 30 day terms on all invoices and one bill for all your telecom services, with the option of email billing available.

Source link: http://www.deepbluetelecom.co.uk/