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Outsourcing Confidence Index Climbs to Reignite Industry, Reveals Latest Black Book "State of the Industry Report"

The 2009 Black Book "State of the Outsourcing Industry" Report released today announces the trends, buying outlook and insights of over 24,000 users globally for the coming four quarters. Black Book also announces the Top Fifty Best Managed Global Outsourcers in this closely-watched annual client experience survey, the largest of its kind in the technology and services sectors. Results point to restoring budgets, strategic outsourcing spending and a 2010 recovery for suppliers that stayed customer
Press Release - May 31, 2009

New York, NY , May 31, 2009 (Newswire.com) - The annual "State of Outsourcing Industry Report" contains Black Book's Top 50 "Best Managed" Global Outsourcing Vendors, the unbiased, client experience rankings from 24,000 validated survey participants. The poll marks its seventh consecutive year of collecting data on the industry.

2009's Top Fifty Best Managed Outsourcers in rank order are: HCL, Oracle, Xerox, Infosys, Accenture, IBM Global, Ciber, Capgemini, Genpact, Hewlett Packard EDS, CSC, Cognizant, Intelligroup, IGATE, Patni, Perot Systems, Spherion, TechTeam, Acxiom, NIIT Technologies, Wipro, CPM Braxis, ACS, Sitel, CH2M Hill, Tata Consultancy Services, Syntel, Steria, Mastek, Clutch Group, Unisys, WNS, XChanging, Integreon, Pangea3, Neusoft, Innodata Isogen, EPAM, The Smart Cube, BNY Mellon, Teleperformance, Hewitt, Consero, Broadridge, NorthgateArinso, Neoris, Microland, Logica, Vengroff, Williams & Associates, and XEN Global.

The "State of the Outsourcing Industry Report", ongoing research and top domain results are available year-round at http://TheBlackBookOfOutsourcing.com.

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